Shipping policy

Thank you for shopping with us. Below you’ll find important information about how we process and ship orders worldwide. Please read this policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may be delayed by a few additional days. In such cases, we will notify you by email.

Shipping Destinations

We currently ship to customers in:

  • United States

  • Canada

  • European countries

  • Saudi Arabia

  • Selected countries in Asia and Oceania

If your country is not listed at checkout, please contact us before placing your order.

Shipping Methods & Carriers

We work with reliable international carriers to ensure safe and timely delivery, including but not limited to:

  • Royal Mail

  • DPD

  • Partner courier services (depending on destination)

The carrier used may vary based on your location and shipping option selected at checkout.

Estimated Delivery Times

Delivery times are estimates and may vary depending on customs processing and local courier operations.

  • United States & Canada: 7–14 business days

  • Europe: 5–10 business days

  • Saudi Arabia: 7–15 business days

  • Asia & Oceania: 10–20 business days

Please note that delivery delays can occur due to customs clearance, weather conditions, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your delivery address and order size.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are not included in our product prices or shipping fees and are the responsibility of the customer.

We recommend checking with your local customs office for more information before placing an order.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking information (where available). Please allow up to 48 hours for tracking details to update.

Lost or Delayed Shipments

We are not responsible for delays caused by customs, carrier issues, or incorrect shipping information provided by the customer.

If your order appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Address Disclaimer

Please ensure that all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:

Email: contact@aporialondon.com
APORIA LONDON